Enterprise Service Management

Enterprise Service Management


 

Inspire your customers with excellent service and offer your employees the best employee experience. Satisfied customers are the key to increase revenue and productivity. Outstanding service quality starts with satisfied employees. They need an efficient workspace to deliver high service quality. 

 

Three good reasons to choose Matrix42 Enterprise Service Management: 

 

1. Transformation of IT to a service provider

Reduce the burden on IT with standardized service processes in one solution. Optimized costs and consistent processes increase the contribution of IT to your success.


2. Cross-platform compliance

Optimization of license, contract and asset management. Compliance is taken care of - even in the cloud

 

3. Cost-optimized, integrated processes

Automated delivery of software and services via self-service and zero touch IT

Added Values:

  • Fast and easy employee on-boarding
  • Flexible 24/7 self-service
  • (Cloud) service integration
  • Standardise and automate processes
  • Faster service delivery
  • Increase transparency
  • Recude serivce costs
  • Make better decisions
  • IT as a service provider

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